Shipping policy

SHIPPING POLICY

SHIPPING

Shipping regions, delivery estimates, and shipping costs are shown during checkout.

Additional customs duties, import charges, or local taxes may apply outside the EU and are payable by the customer on arrival.

PROCESSING AND LEAD TIMES

In-stock objects are dispatched within [3–5] working days.

Pre-order and made-to-order objects are dispatched after production is complete. The estimated lead time is stated on each product page, and we confirm a dispatch date by email once the object is ready.

DELIVERY

Larger objects are sent by [freight or specialist furniture carrier] and require a delivery appointment. The carrier will contact you to arrange a time. Please make sure the delivery address is accessible and that someone is present to receive and sign for the object.

DAMAGE IN TRANSIT

Please inspect the packaging and the object on arrival. If you see damage, note it with the carrier where possible and contact to@sestra.to within [7] days with photographs of both the packaging and the object.

CONTACT

to@sestra.to +45 30 60 81 98

Last updated: 14 August 2026